Technical Support Analyst (2962/149v)

Salary: £35,000 to-£40,000 per annum pro rata
Location: Home Based/Newark - On Trent
Reference: 2962/149v
Benefits:

Salary: £35,000 to-£40,000 per annum pro rata – immediate start. Six-month contract.

Home based Access to Newark on Trent 2 days a week,

THE OPPORTUNITY

This is an opportunity to join an established, multinational business who are implementing a large-scale software rollout. The successful Technical Support Analyst will plan, rollout and resolve issues for the implementation of an “Enterprise Resource Planning (ERP) platform ''.

KEY RESPONSIBILITIES

Work with software provider and be familiar with standard ERP processes.

Support technical requirements and testing.

Plan and hold stakeholder meetings, and work closely with technical, operational managers, and shop floor teams.

Project manage the ERP roll out.

During the Rollout provide various levels of technical support to stakeholders and liaise with implementation teams to ensure a smooth transition.

Post rollout, ongoing management of interface with ERP users.

Troubleshoot for users and provide ad hoc support issues and documentation.

ABOUT YOU AND YOUR SKILLS

  • Must have had exposure to ERP systems.
  • Have managed an ERP roll out with direct involvement in mass software rollout projects.
  • Experience with Microsoft ERP preferred or at least have experience with Sap Oracle or Sage ERP systems.
  • Strong people skills both face to face and remote.
  • High level of numeracy and writing skills.
  • Some exposure to FMCG companies would be beneficial but not essential.

 

 

 

If you wish to apply for this role please click on the apply button with a copy of your up to date cv in word format quoting ref number 2962/149v

 

Not right for you?  We’d still like to speak with you about other opportunities, so please do send an up to date copy of your CV in word format and we will call you. 

 

 

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