IT Support Manager (Mac Specialist) 8822/38v

Salary: £45,000 - £50,000
Location: Heathrow
Reference: 8822/38v
Benefits:

The Company

A company that truly believe that where you work matters. As a global business operating in over 50 countries, we are privately owned and have invested heavily in product development and have plans for significant growth.  We are a world leader in our field, with offices across Europe, Asia and the US, we’re still growing fast, with lots more to come.

The Role

We have expanded our use of Apple Mac from just Creative art-workers to include sales, marketing and senior management. Apple support has been brought in-house rather than relying on independent contractors. This role will be the primary Apple Mac specialist for us, and escalation point for Mac-related issues. This role will also be responsible for project delivery in the Mac Space.

Responsibilities –

  • Apple specialist support for Mac OS, iOS and network
  • Centralised application deployment, endpoint management and mobile device management
  • Storage (SAN, NAS) design build and support
  • Integration of Mac with Windows environment (Active Directory, Windows file server)
  • Scripting knowledge:
  • OmniCenter (Server monitoring with SNMP and Windows WMI)
  • Synology NAS (4 devices across 2 offices backing up to one central location)
  • FileWave (140 Macintosh devices across the whole estate, EU, US, Asia)
  • Polycom video and audio conference integration 
  • Servicing the Mac Creative departments in the UK office

 

The Right Candidate

  • Vendor and product selection and procurement
  • Vendor management
  • Training end users and other IT staff
  • Security best practice
  • Project management
  • Service reporting
  • ITIL

 

 

If you wish to apply for this role, please click on the apply button with a copy of your up to date cv in word format quoting ref number 8822/38v

 

Not right for you? We’d still like to speak with you about other sales, marketing or category management opportunities, so please do send an up to date copy of your CV in word format and we will call you.

 

All applications to roles advertised by Veritas Partnership Ltd are reviewed by our team of consultants. Due to the high volume of applications that we receive we are unfortunately unable to respond to each applicant individually, therefore if you have not heard from us within 5 working days, unfortunately on this occasion your application has not been successful.

 

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